Terms of Service

Welcome to the Split Spaces website and/or booking portal. Please read these Terms of Service carefully before accessing or using our website and/or booking service. By using either of these services, you are agreeing to comply with and be bound by the following terms of service, which together with our Privacy Statement govern Split Spaces relationship with you in relation to your use of this website and/or booking portal products or services provided by Split Spaces.

For the purposes of these terms of service, “Us”, “Our” and “We” refers to Split Spaces, “You” and “Your” refers to you, the client, visitor, website user or person using our website and/or booking portal, and “Programs” refers to the events, programs, courses and coaching services provided by Split Spaces.


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms prior to registering for any of our Programs to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website and booking site, then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Split Spaces rights and obligations to each other.  


We reserve the right to vary any Events or Programs by changing the format, delivery medium, presenters or any other aspect of any Program without notice.


It is an essential pre-condition to you using this site that you agree and accept that Split Spaces is not legally responsible for any loss or damage you might suffer related to your use of any Events or Programs delivered by Split Spaces, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the Split Spaces website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on our website and throughout any event, program or course offered, is entirely at your own risk, for which we shall not be liable.  It is your own responsibility to ensure that any products, services or information available through the Split Spaces website and or booking agent meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.  


For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Split Spaces liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again, or the repayment of any registration fees paid by you.  You must be over 18 years of age to use our website, services and to register for any Split Spaces event or program, unless otherwise stipulated at the booking site.  


Split Spaces processes refunds in accordance with the Australian Consumer Protection legislation.  Should you wish to cancel your registration prior to commencement of and event or a program, please notify us within 7 days of registering with a valid reason for cancellation. If, for a set program, we are able to allocate your place to another person we will process a refund of the full registration amount paid. Refunds will be processed promptly and payment made by the same method by which you made payment. In some circumstances, If we are unable to allocate your place to another person, and you have not given 7 days notice, no refund will be available. All refunds are made at the discretion of Split Spaces. No refunds will be made after commencement of the program.  


Split Spaces may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Split Spaces and the owners of those websites. Split Spaces takes no responsibility for any of the content found on the linked websites.  Split Spaces website may contain information or advertisements provided by third parties for which Split Spaces accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.


To the fullest extent permitted by law, Split Spaces absolutely disclaims all warranties, expressed or implied, including, but not limited to implied warranties of merchantability and fitness for any particular purpose. Split Spaces gives no warranty that the any event or program, including the Startup Onramp program, content, including any written materials provided to participants in the program, will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.  Whilst we at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.  It is your sole responsibility and not the responsibility of Split Spaces to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.


Split Spaces is committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. Split Spaces respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles.   Your submission of personal information through the store is governed by our Privacy Policy.  Our Privacy Statement is available on our website www.splitspaces.com.au  You can request a copy of our Privacy Policy by emailing manager@splitspaces.com.au.   You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our servers. Credit card information is not stored by us on our servers.  


Some or all of our programs and events including the Startup Onramp Programs may be recorded for purposes including producing training videos and promotion of the program. By taking part in a Program you consent to Split Spaces taking and using videos and photographs of you and using these in any and all media worldwide including online and for any purpose whatsoever. You release to Split Spaces and the photographer / videographer all rights to exhibit your image in print and electronic form publicly or privately. You waive any rights, claims or interest you may have to control the use of your identity or likeness in the photographs and agree that any uses described herein may be made without compensation or additional consideration to you.  


Split Spaces does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demand and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.


Split Spaces may be required, in certain circumstances, to disclose information in good faith and where Split Spaces is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.


The Split Spaces website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks, text, graphics and videos. Split Spaces expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.  You may download one copy of any downloadable materials made available to you on the website for your individual and non-commercial use only.    You may not:  Redistribute, reproduce or commercially exploit part or all of the materials for any other purpose;  Modify or copy the materials;  Remove any copyright or other proprietary marks from the materials; or  Share any login or other restricted access to any materials with another person.   This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.  


These terms and conditions represent the whole agreement between you and Split Spaces concerning your use of the Split Spaces website and your participation in the Startup Onramp program or another event or program that is delivered by Split Spaces. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.    


By taking part in an event or program delivered by Split Spaces, including any Startup Onramp Program, you agree that Split Spaces staff and any presenters, coaches or facilitators are not to be held liable for any decisions you make based on any of our services or guidance, and any consequences, as a result, are your own. Under no circumstances can you hold Split Spaces  liable for any actions you take nor can you hold us or any of our employees, contractors or partners liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, mentoring, materials or techniques used or provided by Split Spaces.  All information on the website and provided in workshops, courses and mentoring or coaching sessions is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and Split Spaces takes no responsibility for your actions, choices or decisions.  


This agreement and this website are subject to the laws of Queensland and Australia. If there is a dispute between you and Split Spaces that results in litigation then you must submit to the jurisdiction of the courts of Queensland.  


Wherever you are in your journey, we would love to hear from you!

Ready to connect, sign up for a membership, want to know more or are interested in a tour?

Tegan McBride
Community Manager
0402 853 903 | manager@splitspaces.com.au
Kirra Tully
Program & Events Coordinator
0417 604 511 | events@splitspaces.com.au

Find us at CQU Mackay City Campus
Building 4, Level 2
92 Sydney St, Mackay QLD 4740

Get in touch.

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